MYRSpin ("Company", "we", "us", "our") operates the online gaming platform accessible at myrspin.cam. We are committed to protecting the privacy and personal data of every individual who accesses or uses our platform ("Player", "User", "you"). This Privacy Policy sets out in clear and structured terms how MYRSpin collects, processes, stores, shares, and protects your personal data in connection with your use of the Platform.
This Policy applies to all personal data we process about you as a registered player, a prospective player, or a visitor to myrspin.cam. It covers data collected through the website, mobile-optimised interface, customer support channels, and any other MYRSpin service touchpoints.
Your privacy matters to us. MYRSpin does not sell your personal data to third parties for their own marketing purposes. We process your data only where a legitimate legal basis exists, as described in this Policy. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gambling Policy, all of which form part of your agreement with MYRSpin. If you have questions about how your data is handled, please contact us using the details provided in Section 16.
For the purposes of this Privacy Policy, the following definitions apply:
MYRSpin collects several categories of personal data depending on the nature of your interaction with the Platform. The table below summarises what we collect and why.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad or passport number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Malaysian mobile number, residential address (city, postcode) | Account communications, support, security alerts |
| Financial Data | Payment method details, transaction history, deposit/withdrawal amounts in MYR | Payment processing, anti-fraud monitoring, AML compliance |
| KYC Documents | MyKad scan, passport copy, utility bill or bank statement | Identity verification, fraud prevention, licensing compliance |
| Gaming Activity Data | Games played, bets placed, win/loss history, session duration, responsible gambling tool usage | Platform operation, responsible gambling monitoring, fraud detection |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred language | Sending relevant promotions where consent has been given |
MYRSpin does not intentionally collect sensitive personal data (such as health, biometric, or racial data) except where strictly required by our responsible gambling obligations — for example, where a player discloses a gambling-related health condition in the context of a self-exclusion request. Such data is processed with the highest level of protection and is used solely for the purpose for which it was disclosed.
MYRSpin collects personal data through the following channels:
When you visit myrspin.cam, our servers and analytics tools automatically collect certain technical data, including your IP address, browser type, device model, operating system version, session timestamps, and navigation paths within the Platform. This data is collected using cookies, web beacons, and similar tracking technologies as described in Section 8.
MYRSpin may receive data about you from identity verification service providers (for KYC processing), payment processors (for transaction verification), fraud prevention databases, and — where applicable — publicly available regulatory watchlists for anti-money laundering screening.
MYRSpin processes your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We rely on the following legal bases:
MYRSpin uses the personal data we collect for the following purposes:
To register and manage your Account; to process deposits and withdrawals in MYR via your chosen payment method; to provide access to our full game library including casino, live dealer, sports betting (EPL, Liga Super Malaysia, UFC, and other markets), and instant games; and to deliver customer support in English, Bahasa Melayu, and Mandarin.
To verify your identity and age (21+ requirement) through our KYC process; to screen against AML/CFT watchlists; to comply with our international gaming licence obligations; and to report to regulatory authorities where required by law.
To detect and prevent fraud, account takeover, multiple account registration, bonus abuse, money laundering, and other prohibited activities. Our automated monitoring systems analyse transaction patterns and gameplay data continuously to protect both individual players and the integrity of the Platform.
To monitor gameplay patterns that may indicate problem gambling behaviour; to enforce deposit limits, self-exclusion, and cooling-off periods selected by the player; and to identify players who may require proactive responsible gambling support. This processing is conducted in the interest of player welfare and in fulfilment of our licensing obligations.
To send you promotional offers, bonus notifications, and platform updates by email or on-platform notification — but only where you have given your consent to receive such communications. You may opt out of marketing communications at any time through your Account settings or by contacting our support team.
To analyse aggregated and anonymised usage data to improve the Platform's performance, user interface, game content selection, and payment infrastructure. This analysis does not result in decisions that affect you individually.
MYRSpin does not sell your personal data. We do not share personal data with third parties for their own independent marketing or commercial purposes. Data sharing is limited strictly to the categories described below.
Financial data is shared with our payment processing partners — including providers supporting Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, DuitNow, FPX, and USDT processing — to the extent necessary to complete transactions. These partners are bound by data processing agreements and applicable payment industry security standards.
KYC documents and identity data are shared with certified third-party identity verification service providers who process this data solely to verify your identity on our behalf. These providers are contractually prohibited from using your data for any other purpose.
MYRSpin may disclose personal data to regulatory bodies, gaming licensing authorities, law enforcement agencies, or courts where required to do so by law, court order, or in connection with our licensing obligations — including AML/CFT reporting requirements.
We use third-party cloud infrastructure, analytics, and customer support platform providers. These providers act as Data Processors under contractual agreements and are not permitted to process your data for any purpose other than providing services to MYRSpin.
In the event of a merger, acquisition, or sale of MYRSpin's business assets, personal data may be transferred to the acquiring entity as part of that transaction. Affected users would be notified prior to any such transfer taking effect, and the acquiring entity would be required to honour the commitments set out in this Privacy Policy.
MYRSpin uses cookies and similar tracking technologies to operate and improve the Platform. When you first visit myrspin.cam, you will be presented with a cookie consent notice. You may accept all cookies, reject non-essential cookies, or customise your preferences at that time.
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Strictly Necessary | Session management, account authentication, security tokens, fraud prevention | Yes — cannot be disabled |
| Functional | Language preferences, remembered settings, responsible gambling tool states | No — can be disabled |
| Analytics | Aggregated usage statistics, page performance, navigation flow analysis | No — can be disabled |
| Marketing | On-platform personalised promotion display (consent-based only) | No — consent required |
You may manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair the functionality of your Account and the Platform.
MYRSpin retains your personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
MYRSpin implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
No data transmission over the internet can be guaranteed as 100% secure. While MYRSpin takes all reasonable precautions, you are also responsible for maintaining the security of your Account login credentials. If you suspect unauthorised access to your Account, contact our support team immediately at [email protected].
Under the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards, you have the following rights in respect of your personal data held by MYRSpin:
You have the right to request a copy of the personal data MYRSpin holds about you. Requests may be submitted to our support team. We will respond within 21 days of receipt of a valid request, subject to identity verification.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Minor updates — such as changes to your contact email or residential address — may be made directly through your Account settings. Corrections to identity or KYC data require supporting documentation.
Where processing is based on your consent (primarily marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. You can opt out of marketing emails by contacting support or using the opt-out mechanism in any marketing message.
You may request erasure of your personal data where it is no longer necessary for the purpose for which it was collected, or where your consent has been withdrawn and no other legal basis applies. This right is subject to limitations — MYRSpin is required to retain certain data for regulatory compliance purposes (see Section 9) and cannot delete data that is the subject of a pending legal or regulatory obligation.
You may request that MYRSpin restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or have objected to processing pending verification of MYRSpin's legitimate grounds.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests where you believe your rights override those interests. You also have an unconditional right to object to processing for direct marketing purposes.
To exercise any of these rights, contact our Data Privacy team at [email protected]. We will handle your request within the timeframes required by applicable law and will not charge a fee for reasonable requests.
🔞 MYRSpin's services are strictly for persons aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will immediately close the relevant Account, delete all associated personal data, and reverse any transactions where possible. If you believe a minor has registered on our Platform, please contact us immediately at [email protected].
As an internationally licensed gaming platform, MYRSpin may transfer your personal data to servers and service providers located outside Malaysia. Where such transfers occur, MYRSpin ensures that appropriate safeguards are in place — including standard contractual clauses, data processing agreements, or transfers to jurisdictions that provide an adequate level of data protection as recognised under applicable law.
All international transfers of KYC data are subject to enhanced protections and are limited to service providers specifically engaged for identity verification or regulatory compliance purposes.
The MYRSpin platform integrates third-party services including game content providers, payment gateways (supporting Touch 'n Go eWallet, Boost, GrabPay, FPX, DuitNow, and others), and identity verification platforms. These third parties operate under their own privacy policies and MYRSpin is not responsible for the data practices of third parties beyond our direct contractual obligations with them.
MYRSpin does not embed social media plugins, third-party advertising networks, or affiliate tracking systems on the Platform that would result in your personal data being shared with such parties without your knowledge.
MYRSpin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Platform services, or applicable legal requirements. Amended versions will be published on this page with an updated effective date. Where changes are material, we will notify registered players via the Platform notification system or by email.
Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed of how MYRSpin protects your personal data.
If you have questions, concerns, or complaints regarding this Privacy Policy or MYRSpin's handling of your personal data, please contact our Data Privacy team through any of the following channels:
If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in Malaysia. MYRSpin cooperates fully with regulatory inquiries and investigations related to personal data handling.
Privacy at MYRSpin is not just a legal obligation — it is part of how we build trust with every Malaysian player on our platform.
All data transmitted between your device and MYRSpin is encrypted using industry-standard 256-bit SSL/TLS protocols. Your personal and financial information is never transmitted in plain text.
MYRSpin does not sell, rent, or trade your personal data to third-party marketers. Data sharing is strictly limited to payment processing, identity verification, and regulatory compliance purposes.
MYRSpin's data handling practices are aligned with the Malaysian Personal Data Protection Act 2010 (PDPA), ensuring that your rights as a Malaysian resident are recognised and protected.
You can access, correct, or request deletion of your personal data at any time. Marketing consent can be withdrawn in seconds. Your data rights are real and MYRSpin honours them promptly.
MYRSpin does not hold your data indefinitely. Clear retention periods — aligned with AML regulatory requirements — govern how long each data category is stored before secure deletion or anonymisation.
Our data infrastructure undergoes regular third-party security audits and penetration testing. Any identified vulnerabilities are remediated promptly, and audit outcomes inform our continuous security improvement programme.
Our support team is available 24/7 in English, Bahasa Melayu, and Mandarin. If you have any questions about how MYRSpin handles your personal data, we are here to help.